Effective Date: 28/05/25

At Border Bakes, accessible from www.borderbakes.com, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order.

1. Information We Collect

When you use our website or services, we may collect:

• Personal Identification Information: Name, email address, phone number, delivery address (when you place an order or contact us).

• Payment Information: We do not store payment details directly; payments are processed securely via our trusted payment providers.

• Usage Data: Information on how you use our website (pages visited, time spent, etc.) through cookies and analytics tools.

• Communication Data: Any messages or correspondence you send us.

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders

• Communicate with you about your orders and inquiries

• Improve our website and services

• Send you promotional emails only if you have opted in

• Comply with legal obligations

3. Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies help us understand visitor behavior and improve site functionality. You can control cookie settings through your browser.

4. Data Sharing and Security

• We do not sell, rent, or trade your personal data.

• Your information may be shared with trusted third parties (e.g., payment processors, delivery services) only to the extent necessary to provide our services.

• We implement security measures to protect your data from unauthorized access.

5. Your Rights

Depending on your location, you may have rights to:

• Access, update, or delete your personal data

• Withdraw consent for marketing communications

• Object to or restrict data processing

• Request data portability

To exercise these rights, please contact us at [email@example.com].

6. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

7. Changes to This Privacy Policy

We may update this policy occasionally. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: lucymeg@live.co.uk